Billing/Records

BSA was one of the first physician offices to embrace electronic medical records in 2006. This comprehensive system ensures accuracy of patient records and streamlines communication between our surgical practice, Berkshire Medical Center and your referring physician.

Our new computerized system has many advantages in addition to increased accuracy. It means our staff spends less time dealing with your paperwork, so we have more time to answer your questions and add to your comfort.

Insurance

Co-Payment - Except for Medicare, your co-payment is due at the time of your visit, as required by your contract with your insurance carrier. Failure to pay your co-payment at the time of services will result in a $15.00 administrative processing fee.

Financial Hardship - Please see one of our billing specialists at the time of your visit to discuss options.

Assignment of Benefits - If you are the beneficiary of your Health insurance, you must reassign benefits to Berkshire Surgical Associates so we can be paid directly by your insurance company.

Participating Plans - Each physician individually is credentialed with and participates with individual insurance plans. Below is a list of plans accepted by all our physicians. Please check with your insurance plan to make sure that we participate with them.

  • Aetna
  • BCBS
  • CCN Network
  • BMC Healthnet
  • CDPHP
  • Cigna
  • First Health
  • HNE
  • MassHealth
  • Medicare
  • MVP

Not all of our physicians are enrolled in these plans:

  • CT Medicaid
  • VT Medicaid
  • NY Medicaid
  • Tufts
  • Harvard Pilgrim
  • Rail Road Medicare
  • Champus
  • PHCS

Financial Policy

We are committed to providing you the best possible care. In order to better serve you by keeping our overhead costs low, Berkshire Surgical Associates, P.C. has adopted the following financial policy.

Please read and familiarize yourself with this policy so that future misunderstandings regarding our billing and payment policy can be avoided. If you have questions, please do not hesitate to speak with the Billing office.

  1. We participate with most insurance plans. All co-payments/deductibles will be collected at the time of service. You will be personally responsible for your charges until we receive a copy of your insurance card.
  2. If we do not participate in your insurance plan, we will courtesy file and collect the deductible/co-payments at the time of service. If we have not heard from your insurance company after 45 days the bill is due and payment by you is expected immediately.
  3. We will file motor vehicle accidents, as long as we have the necessary claim filing information within 30 days of any emergent surgery. It is the patient’s responsibility to report the accident to their insurance carrier and provide Berkshire Surgical Associates with the corresponding claim information
  4. Checks returned for non-sufficient funds must be paid in full within 10 days and subject to applicable fees, if not paid the account will be turned over to a collection agency immediately. This payment must be made in the form of cash, Visa, or MasterCard.
  5. Past due accounts are subject to attorney’s fees, court costs, and other costs of collection.

Please note a surcharge may be applied for co-payments not paid on the date of service. This is an administrative fee for having to bill you.

Please remember: Your insurance is a contract between you, your employer, and your insurance company. You are personally responsible for any bill, or portion thereof, not paid by your insurance company.

Offices:
Pittsfield, MA
777 North Street, 4th Floor
413-445-6420
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Great Barrington, MA
475 Main Street
413-644-6499
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North Adams, MA
77 Hospital Ave, 3rd Floor
413-664-5999
see on map